HERE FOR THE RIDE 2017

Return Policy

We pride ourselves on customer feedback and service. So if your un-happy with our product(s) we will be more then happy to except your return for a full refund/exchange or store credit. Below are the finer details with returning your product(s). If you have any questions, please don't hesitate to email us at: info@greef.com.au

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Additional non-returnable items:
Gift cards and/or Vouchers

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back until you have spoken with a representative from Greef Clothing. Ph: 0421 722 118 or info@greef.com.au

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a 7-10 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@greef.com.au.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. We can apply store credit for your return.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@greef.com.au and send your item to: 44 Cassidy Crescent, Willow Vale QLD 4209.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 44 Cassidy Crescent, Willow Vale QLD 4209


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you have any other questions, please do not hesitate to contact us on at: info@greef.com.au.

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